Legal

Copyright, trade marks, privacy and terms

Last updated: 9 November 2026. Plain English, no small print.

© 2026 . All rights reserved.

The Pacewise Home Study app (its software code, design, lesson plans, lesson text, questions and answers), the Pacewise logo and app icon, the introduction video, screenshots and the text and design of this website are original works owned by . They are protected by copyright under the Copyright, Designs and Patents Act 1988 and international copyright treaties.

You may not copy, sell, republish, rebrand or make your own version of the app, logo, video or website, in whole or in part, without written permission – except as allowed in section 3 or by law (for example, fair dealing for private study, review or quotation).

2. Trade marks

Pacewise™, Pacewise Home Study™ and the Pacewise logo (an open book with a dotted path rising to a star) are trade marks of . Please don't use them, or anything confusingly similar, for another product or service, or in a way that suggests we endorse something.

You're welcome to use the name and logo, unchanged, to tell other people about Pacewise – for example in a post, a blog or a home education group – as long as you link to this website.

All other names and logos mentioned in the app or on this website belong to their owners.

3. Using the app – your licence

  • You can try Pacewise Home Study free for 7 days. After that, a one-off payment gives your family a lifetime licence: you may install and use it, with your unlock code, on as many of your own family's devices as you like, for your children's home education.
  • Unlock codes are for your household only – please don't share or sell them.
  • You may print or share the reports and roundups the app makes about your own child.
  • You may not sell the app, charge for access to it, remove our name or notices, rebrand it, or share modified copies.
  • We may update or change the app. If we ever stop offering it, copies already installed and unlocked will keep working on your devices.

3a. Price and payments

  • Price: £3.99, one-off, per family, after a 7-day free trial. The price shown is the total you pay. There's no subscription and no automatic charge – the trial simply ends, and nothing is lost.
  • Paying by card, Apple Pay or Google Pay: handled securely by Stripe. We never see or store your card details. Your unlock code appears straight after payment and Stripe emails your receipt.
  • Paying by Revolut, PayPal or bank transfer: we check the payment and send your unlock code by email or message, usually within a few hours and always within 24 hours.
  • Your right to cancel: Pacewise is digital content. When you buy, you ask for access straight away and agree that your 14-day right to cancel ends once you use your unlock code (Consumer Contracts Regulations 2013). Please use the free trial to make sure it suits you.
  • If something goes wrong: if the app doesn't work as described, contact us and we'll fix it, replace your code or refund you. Your rights under the Consumer Rights Act 2015 are not affected.
  • Lost code: contact us with the name or email you paid with and we'll resend it.

4. Privacy

The app: everything you and your child enter (name, year group, answers, scores, check-ins, notes and reward points) is stored only in the browser storage of the device you use. It is not sent to us or anyone else, we can't see it, and there are no accounts, adverts or analytics. You control it: you can delete it at any time by clearing the app's or website's data in your browser or device settings, or by uninstalling. Backup codes contain your child's data – keep them private.

When you buy: card payments are processed by Stripe, PayPal payments by PayPal, and other payments by your bank or Revolut – each under its own privacy policy. We receive your name, email address, the amount and the date, which we use to send your unlock code and receipt and to keep business and tax records (normally for 6 years). We don't receive your card details.

This website: our hosting provider keeps standard technical logs (such as IP address, time and page requested) to run and protect the service. We don't use them to identify you or sell them.

Python lessons: when your child runs a Python lesson, the free Python engine (Pyodide) is downloaded from the jsDelivr content network. No lesson data is sent with that download.

Language speaking practice: speaking checks are off until a parent or child switches on the microphone in the Languages tab. When it's on, the browser's own speech-recognition service (from Google in Chrome and Edge, or Apple in Safari) turns the spoken phrase into text so the app can check the pronunciation. That service handles the audio under its provider's privacy policy. Pacewise never receives, records or stores any audio. Only a count of phrases practised is saved, on your device. Listening exercises use voices already installed on the device and work offline.

Your rights: under UK data protection law (UK GDPR) you can ask what personal data we hold about you and ask us to delete it. Because the app keeps data on your device, we normally hold none. Contact us using the details in section 9. You can also complain to the Information Commissioner's Office (ico.org.uk).

5. The support chat

The support assistant is for parents and carers. When it's switched on, your messages are sent to Anthropic, the company that makes the Claude AI model, so it can write an answer. Anthropic processes them under its commercial terms. We don't keep chat transcripts. When the AI isn't available, the assistant answers from the help guide inside your browser and nothing is sent.

Please don't type your child's full name, address, school, health details or other personal information into the chat. The assistant can make mistakes – check important information, and it isn't legal, medical or financial advice.

6. Cookies

We don't use advertising or tracking cookies. The app uses your browser's storage only to save your child's progress on your device, which is strictly necessary for it to work.

7. Links to other websites

The app links to free learning resources on other websites (for example videos and revision pages). We don't control those sites and aren't responsible for their content or privacy practices. Their content belongs to them. Pacewise is not approved by, endorsed by or connected to the Department for Education, Ofsted, any local council, exam board, or the organisations whose resources we link to.

8. Disclaimer

  • Pacewise Home Study is a planning and learning tool. We work hard to keep it accurate, but it's provided "as is". We can't guarantee exam results, and lesson plans, exam board details, dates and fees can change – check with your exam centre.
  • Information about home education law, council contact and benefits is general information for families in the UK. It isn't legal or financial advice. Check GOV.UK, your council or an adviser for your situation.
  • The app is meant to be used by children with a parent or carer responsible for their education and their online safety.
  • Nothing in these terms limits your rights as a consumer or any liability that can't be limited by law.

9. Law and contact

These terms are governed by the law of England and Wales. Seller and owner: , . Contact: [your support email address].